August 28, 2024
Season 1, Episode 104
Leveraging AI Voice Technology with Charlie Felker
Discover how AI voice technology is transforming the home service industry with Charlie Felker, co-founder of Free to Grow. Ever wondered how a business can lose half its clients only to bounce back stronger with the help of AI? Charlie shares his compelling story, detailing the challenging yet rewarding transition from traditional human-based customer service to an innovative AI voice tool. Learn how this technology is revolutionizing customer interactions, particularly during off-hours, and why it's becoming a game-changer in the painting industry and beyond.
In this episode, we unpack the practical aspects of implementing AI in customer service, from reducing call times to seamless CRM integration. Charlie discusses the white-glove approach to onboarding, ensuring the AI system caters to each business's unique needs. We also explore the future of AI in home services, with exciting hints at new industry-specific products. This is a must-listen for anyone looking to optimize their home service operations and stay ahead of the technological curve.
Go to https://www.free-2-grow.com/ to get a demo!
August 28, 2024
Season 1, Episode 104
Leveraging AI Voice Technology with Charlie Felker
Discover how AI voice technology is transforming the home service industry with Charlie Felker, co-founder of Free to Grow. Ever wondered how a business can lose half its clients only to bounce back stronger with the help of AI? Charlie shares his compelling story, detailing the challenging yet rewarding transition from traditional human-based customer service to an innovative AI voice tool. Learn how this technology is revolutionizing customer interactions, particularly during off-hours, and why it's becoming a game-changer in the painting industry and beyond.
In this episode, we unpack the practical aspects of implementing AI in customer service, from reducing call times to seamless CRM integration. Charlie discusses the white-glove approach to onboarding, ensuring the AI system caters to each business's unique needs. We also explore the future of AI in home services, with exciting hints at new industry-specific products. This is a must-listen for anyone looking to optimize their home service operations and stay ahead of the technological curve.
Go to https://www.free-2-grow.com/ to get a demo!